Card Onboarding Requirements: Field Validations and Error States - ProductFTW #94
I’ve built a set of baseline requirements for a new consumer card onboarding flow, and today I’m sharing it
Ellen Dearborn
Why Customer Support Still Matters in the Age of AI - ProductFTW #93
The problem is assuming that because most solutions can be automated, every solution should be.
The Skills AI Can’t Learn for You - ProductFTW #92
AI can make the work easier, but it can’t do the growing for you.
When Should Repayment Emails Be Sent? - ProductFTW #90
There isn’t a universally correct answer because every product, customer base, and servicing strategy is different.
PRD AI Prompt - ProductFTW #88
The quality of your PRD has less to do with the prompt than it does with the context you provide
Product Requirements Document (PRD) Template - ProductFTW #86
What my PRDs actually look like, and why the format isn't the point.
Are Product Requirement Documents Still Relevant - ProductFTW #85
Revisiting ProductFTW #13 Two Years Later
The Product Management Career Path - ProductFTW #84
What changes over time is the scope of the problems or products you manage and how much of the strategy you own
User Interview Template - ProductFTW #82
With Questions & Template
Why Card Products Can’t Ship Like AI Products - ProductFTW #80
And What PMs Should Do About It