10 Most Popular Product Management Posts - ProductFTW #100
ProductFTW has officially made it to 100.
Ellen Dearborn
How to Implement Credit Card Regulatory Changes - ProductFTW #99
Regulatory changes can touch far more than your disclosures.
How Credit Card Interest Works (And Why It’s So Hard to Calculate) - ProductFTW #98
Calculating credit card interest sounds simple. The math mostly is. It’s everything happening to the balance before, during, and after the math that makes it hard.
Why Product Managers Need a Decision Log (+ Free Template) - ProductFTW #95
So you don't waste time reconstructing decisions your team already made.
Card Onboarding Requirements: Field Validations and Error States - ProductFTW #94
I’ve built a set of baseline requirements for a new consumer card onboarding flow, and today I’m sharing it
Why Customer Support Still Matters in the Age of AI - ProductFTW #93
The problem is assuming that because most solutions can be automated, every solution should be.
The Skills AI Can’t Learn for You - ProductFTW #92
AI can make the work easier, but it can’t do the growing for you.
When Should Repayment Emails Be Sent? - ProductFTW #90
There isn’t a universally correct answer because every product, customer base, and servicing strategy is different.
PRD AI Prompt - ProductFTW #88
The quality of your PRD has less to do with the prompt than it does with the context you provide
Product Requirements Document (PRD) Template - ProductFTW #86
What my PRDs actually look like, and why the format isn't the point.