How Credit Card Interest Works (And Why It’s So Hard to Calculate) - ProductFTW #98
Calculating credit card interest sounds simple. The math mostly is. It’s everything happening to the balance before, during, and after the math that makes it hard.
Real advice for product managers, with a fintech focus
A weekly newsletter from Matthew Goldman and the team at Totavi. Product strategy, requirements, leadership, and engineering collaboration — written by people who've shipped.
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Non-Functional Requirements - ProductFTW #97
The difference between products that work and ones that work well.
Consumer Credit is Challenging - ProductFTW #96
We’ll dig into each of these in more detail over the coming year.
Why Product Managers Need a Decision Log (+ Free Template) - ProductFTW #95
So you don't waste time reconstructing decisions your team already made.
Card Onboarding Requirements: Field Validations and Error States - ProductFTW #94
I’ve built a set of baseline requirements for a new consumer card onboarding flow, and today I’m sharing it
Why Customer Support Still Matters in the Age of AI - ProductFTW #93
The problem is assuming that because most solutions can be automated, every solution should be.
The Skills AI Can’t Learn for You - ProductFTW #92
AI can make the work easier, but it can’t do the growing for you.
Is the Product Manager the CEO of the Product? - ProductFTW #91
Why Accountability Matters More Than Authority
When Should Repayment Emails Be Sent? - ProductFTW #90
There isn’t a universally correct answer because every product, customer base, and servicing strategy is different.
From Product Tripod to Pogo Stick - ProductFTW #89
Product "teams" of one are becoming mainstream