Why Customer Support Still Matters in the Age of AI - ProductFTW #93
The problem is assuming that because most solutions can be automated, every solution should be.
Topic
Opinion
13 posts from ProductFTW on Opinion.
The Skills AI Can’t Learn for You - ProductFTW #92
AI can make the work easier, but it can’t do the growing for you.
Is the Product Manager the CEO of the Product? - ProductFTW #91
Why Accountability Matters More Than Authority
From Product Tripod to Pogo Stick - ProductFTW #89
Product "teams" of one are becoming mainstream
Real Life is Full of Edge Cases - ProductFTW #87
Edge cases are inevitable in fintech because regulatory requirements mean you have to serve everyone
Are Product Requirement Documents Still Relevant - ProductFTW #85
Revisiting ProductFTW #13 Two Years Later
When Should Your Startup Hire a Head of Product? - ProductFTW #73
It's about complexity, not funding stage.
Product, Project, Program Managers and Owners - ProductFTW #69
Someone told me recently that they were a “product owner,” and it sent me down the usual spiral of titles, responsibilities, and what people actually mean when they describe what they do.
Product roles have multiplied. As Scrum entered the workforce, agile became a job title, and now we have
Sticking to your Vision - ProductFTW #65
Vision Is a Decision, Not a Mood
Every startup claims to have a vision. Very few actually behave in ways that demonstrate commitment to that vision.
Most teams talk about vision the way people talk about New Year’s resolutions. It sounds inspiring in January, feels negotiable by March, and
You Should Be Vibe Coding - ProductFTW #64
And how I am using it to test financial products