How to Implement Credit Card Regulatory Changes - ProductFTW #99
Regulatory changes can touch far more than your disclosures.
Topic
Fintech
Card programs, payments, banking, and compliance.
How Credit Card Interest Works (And Why It’s So Hard to Calculate) - ProductFTW #98
Calculating credit card interest sounds simple. The math mostly is. It’s everything happening to the balance before, during, and after the math that makes it hard.
Consumer Credit is Challenging - ProductFTW #96
We’ll dig into each of these in more detail over the coming year.
Card Onboarding Requirements: Field Validations and Error States - ProductFTW #94
I’ve built a set of baseline requirements for a new consumer card onboarding flow, and today I’m sharing it
When Should Repayment Emails Be Sent? - ProductFTW #90
There isn’t a universally correct answer because every product, customer base, and servicing strategy is different.
Real Life is Full of Edge Cases - ProductFTW #87
Edge cases are inevitable in fintech because regulatory requirements mean you have to serve everyone
The Card PM's Day: What You Actually Do - ProductFTW #83
A card PM opens the day inside other companies' loops.
Why Card Products Can’t Ship Like AI Products - ProductFTW #80
And What PMs Should Do About It
Words Matter - ProductFTW #75
Getting everyone on the same page starts with helping everyone speak the same language.
Why Rewards Timing Matters - ProductFTW #71
A few weeks ago, we wrote about payment timing and why it is a product decision, not just an operational one. That post led to a bunch of side conversations internally about other timing decisions we make without always calling them product choices. The one that keeps coming up for