Decisions Without Context Don’t Scale - ProductFTW #76
A product manager’s guide to avoiding last-minute delays
Topic
Requirements
Writing requirements, PRDs, user stories, flow diagrams, and edge cases.
Why Rewards Timing Matters - ProductFTW #71
A few weeks ago, we wrote about payment timing and why it is a product decision, not just an operational one. That post led to a bunch of side conversations internally about other timing decisions we make without always calling them product choices. The one that keeps coming up for
Credit Card Repayment Timing Is a Product Decision - ProductFTW #68
Have you ever wondered what the last possible moment is to make your credit card payment without it being late?
If you haven’t, that’s great. If you’ve ever been tight on cash, waiting on a paycheck, or just mildly curious, you’ve probably assumed that the answer
Why Credit Card Payment Options Confuse Users - ProductFTW #67
Paying a credit card bill should be simple. Log in, pick a number, submit payment, move on with your life.
In reality, repayment is one of the most complex user experiences in consumer finance. One specific aspect of that complexity is the repayment options themselves and how they are defined,
The MVP - ProductFTW #61
Hint: It's NOT the Most Valuable Player
The Importance of Working Agreements - ProductFTW #60
Working agreements are one of the most underrated tools for improving collaboration between product and technology teams. They establish clear expectations, reduce friction, and create a shared understanding of how work gets done. A strong working agreement ensures that teams speak the same language, define success in the same way,
The Unhappy Path - ProductFTW #58
When building products, it is easy to focus on the happy path. The happy path is the ideal scenario where everything works as expected and the user moves seamlessly from point A to point B. It is the experience we hope for, the one we test most thoroughly, and often
The Importance of Release Notes - ProductFTW #56
As a product manager, you are responsible for ensuring that your product is delivered, executed, and communicated effectively. While the engineering team focuses on technical tasks within a sprint, you are the closest to understanding what is being delivered from a user perspective. That means you are also responsible for
Knowing When to Launch - ProductFTW #53
The Balance Between Readiness and Reality
Ten Things That Always Break - ProductFTW #51
Plus, a few bonuses